ANSWERS to FREQUENTLY ASKED QUESTIONS

CONTINUING ED QUESTIONS

+

Is Metropolitan School of Real Estate an accredited real estate school?

Yes! We have been a licensed school (license #1214) since 2008. You can find our school name listed on the Massachusetts Board of Professional Licensure website.

+

When am I eligible to start taking my continuing education hours?

Massachusetts agents and brokers are eligible to complete their required 12 hours of continuing education online at any time. If you are an agent or broker, you need 12 hours each 2-year cycle before renewing your license on your birthday. You don’t need to wait till the week before your license expires to get started!

+

How often do Massachusetts real estate agents need to take continuing ed?

Every 2 years, Massachusetts agents and brokers need to complete 12 hours of certified education courses from a school that is licensed, like ours.

On our site, once a student completes 12 hours — six courses — they will be issued a certificate. This certificate can and should be printed out and stored in a safe place. Presently, the state does not want certificates mailed to them, but there is a chance they may contact you during an audit and ask for a copy of your certificate to verify that you took your continuing education.

If your license is not currently active, however, the state may request a copy of your certificate if you are re-activating an expired license.

+

What if I don’t need to complete all of the 12 hours?

Our 12-hour course allows you to take 12 hours for a certificate and continue watching all available courses as/if you wish. You have more choices than the minimum six 2-hour courses, but you will be issued only one certificate for 12 hours for the one-price, one-year period. In other words, credited hours cannot be “carried forward.” Even though we offer more than 12 hours worth of credits we do not issue credits for any additional courses you watch during your sign up period.

If you need just 2 hours, (say, for example, you need only an ETHICS course to meet your bi-annual Realtor® requirement), you can sign up for and watch our videos separately for a 2-hour course module credit and a 2-hour certificate. Scroll down on the Continuing Education page to see the option for purchasing videos separately for $10/each. So, $10/each or the whole package of videos for one great price.

Alternatively, if you just need credit for 8 or 10 hours, because you completed a few hours on some other site and got bored, you have a few options. Best is to buy the suite of 12 hours for unlimited access. Complete 12 hours (6 courses) and automatically get a certificate for 12 hours. Or, if you are in a time constraint, complete the hours you need and give us a prompt so we can produce a certificate documenting your hours of completed courses. Note, you need to complete the 3 segments of 1 course to get credit for that course.

+

How quickly can I complete the course?

The State of MA requires 12 hours of continuing education. In theory you could complete the course in just 12 hours – if you did a marathon session watching our online video courses back to back. But it’s not likely you have a free 12-hour block to do that, plus you wouldn’t retain very much of what you learn.

How quickly you complete your mandatory 12 hours is really up to you. Note we have divided the courses into bite-sized chunks of approximately 40 minutes each to make it easy to work them into your schedule and watch at your convenience.

+

Do I have to watch the entire 12-hours of video in one session?

Absolutely not (and we recommend against it!). Each 2-hour course module is split up into three segments of approximately 40 minutes each. Each segment must be viewed in its entirety for you to receive credit. You may stop and start as you wish, but you may plan on attempting to watch in 2-hour or 40-minute segments along the way to your 12 hours.

+

Can I fast forward the videos?

You can only fast forward a video to the furthest point that you have already seen. And if you try to drag the slider ahead it will just bounce you back. It’s set up this way to ensure that you have actually watched the video material and not merely fast-forwarded through it. Please note that the state requires you to watch a full 12 hours to complete your continuing education requirement, and also requires us to set up our online video courses in such a way that we can provide reasonable assurance that you’ve watched a full 12 hours.

+

When/how do I receive my certificate of completion?

Once you complete the last 40-minute segment of the entire 12-hour course, you will be able to order your certificate in your account. Simply fill in your name and license number, and you will receive an email shortly after that.  Occasionally the email containing the certificate is filtered to your spam folder so be sure to check there if it doesn’t show up in your inbox. Be sure to save the email and/or print out a copy for your files. 

+

What if my name was misspelled on my certificate?

That’s unlikely to happen as the name on your certificate will be the name as you enter it yourself when you finish the course. If you have any issues with the certificate, just email us at [email protected] and we will make the correction for you.  

+

How do I know it’s safe to give you my credit card info?

We take the same steps of the major online retailers to ensure the security of your credit card information. You’ll notice when you’re on our registration page that the URL is https and not just http. The “s” at the end indicates that the page is secure and the data you enter will be encrypted. For a further explanation, google: “what is the difference between http and https?”

+

What if I have a question that wasn’t answered on this page?

Please send an email to [email protected]. We will respond to you as soon as we possibly can!

TECH/WEBSITE QUESTIONS

+

Do I need to watch at a computer or can I watch on my mobile device?

Our videos can be viewed from any Internet-connected device that has a browser. You can watch from your desktop or laptop computer, tablet, or your iPhone or Android phone, too. Just make sure you have a good internet connection! (Weak 3/4g connections aren’t ideal.)

+

How do I know if the videos will play on my computer or mobile device?

The video technology we use is playable on any internet-connect device with web browser capabilities. If you can view the video located at the top of our continuing ed page, you will be able to view all of the videos.

+

How do I log back in to the course?

First, check to be sure that you are actually logged in to your account. Simply click the LOGIN link located at the top right corner of every page to go to the sign-in page where you can enter your username or email and password to sign in. You should automatically be taken to the COURSES page where you will find a link to continue your courses. If you already are logged in, your username will appear in place of the LOGIN link and you can also access your Continuing Education video courses by clicking on your username, and then selecting COURSES from the drop-down menu.

+

I forgot my username and/or password. What do I do?

No problem. When you click on LOGIN link at the top right corner of the page, the login box that pops up will have the links “Forgot Your Username?” and “Forgot/Lost your Password?” Clicking either will take you through the steps to recover either your username or your password, using the email you used to sign up. Note you may also use your email in place of your username.

+

Do I have to watch the entire required 12 hours of video in one session?

No, each 2-hour course module is split up into three segments of approximately 40 minutes each. Each segment must be viewed in its entirety for you to receive credit for the 2-hour course. Our video player remembers where you left off so, if/when you log out and log back in, the video will start playing where you last left off.

You need only 12 hours — 6 courses — for the required certification, but you are welcome to continue to watch as many hours as you wish for free for the rest of your year’s subscription. Only one 12-hour certificate will be be issued per registration.

+

Can I fast forward the videos?

You can only fast forward a video to the furthest point that you’ve already seen. And if you try to drag the slider ahead it will just bounce you back. It’s set up this way to document appropriately that you have watched the material and not skipped forward to the end.

Please note, the state requires you to watch a full 12 hours to complete your continuing education requirement, and also requires us to set up our online video courses in such a way that we can provide reasonable assurance that you’ve watched a full 12 hours.

+

I finished a video and did not get credits for completing it. What do I do?

Don’t panic, and there is no need to watch any videos more than once (unless you want to). There are three possible explanations: First, the credits for watching the video will appear once you load the next video or refresh the page. Second, our system is set up to record a completion once the entire video is done playing. For example: If you’re watching a 40 minute video, please ensure that you’re not starting the next video at 39 minutes and 40 seconds. If the video doesn’t play all the way to the end (so there is no time left) then it won’t record as completed. Third, it is likely that the video was recorded as completed in our records so keep moving forward with watching more videos and once you complete 12 hours worth you’ll be able to download your certificate. If you are still having trouble, simply contact us at [email protected] and we will assist you.

+

As I was watching a video an error occurred on the video player, what do I do?

Don’t worry, it probably just means you lost your internet connection for a moment and therefore the video feed stopped coming to your computer. Simply refresh the page and you can fast forward to where you left off. If you’re using a PC, the best way to refresh the page is by clicking the control key + the F5 key at the top of your keyboard. That does a full refresh on your browser. To fast forward, click (sometimes you might have to double click) on the timeline around the area where you left off. Keep in mind, the program does not allow you to fast forward beyond the part you’ve already seen, so if it doesn’t seem to be working, try fast forwarding to a spot that is few minutes before where you left off.

+

I was in the middle of a video and it froze. What do I do?

Just refresh the page. (If you’re on a PC, push control + F5 (the F5 key at the top of your keyboard) and start the video again.) Our system will remember where you left off, but in the case that it doesn’t pick up where you left off, you can fast forward to where you were.

+

What if I have a question that wasn’t answered on this page?

If your question was not answered in our FAQ section, please email your question to [email protected]. We will respond as soon as we possibly can!

PRE-LICENSE CLASS QUESTIONS

+

Is Metropolitan School of Real Estate an accredited real estate school?

Yes! We have been a licensed school (license #1214) since 2008. You can find our school name listed on the Massachusetts Board of Professional Licensure website.

+

How long do the classes take?

Our pre-licensure course is 40 hours total. We generally offer a full class once each month over 6 days from 10:00 am to 6:00 pm. See current dates on our GET LICENSED page. Students who want to take a class for weekdays only or weekends only may join us by spreading their attendance over two classes/months so they can fit in each of the six days of the sequence. See options on our GET LICENSED PAGE.

Students need each of the six days in the sequence. Make up days can be scheduled for the corresponding day in a later class for a rebooking fee of $25 for 1-2 days and $100 for 3 or more. 

See current class dates on our GET LICENSED page. If you’d like to be on our list to receive early notice of upcoming classes, just send us an email at [email protected].

+

What additional course materials are included?

A comprehensive study book is included with your class. We offer students additional study books at a deep discount if they choose to supplement their study. Because we have 30+ hours of online Continuing Education, we offer our Pre-Licensure students FREE access for 6 months to these high-quality, informative, and even sometimes entertaining, videos.

+

What about parking?

Right now our classes are online and live over Zoom. When we are able to meet again in our classroom in Somerville, we, luckily, have all-day FREE street parking available within just a block or 2 or 3 from our classroom. We are conveniently located near public transportation. Students generally take a bus right to our door from one of these subway lines: Green (Lechmere), Orange (Sullivan Station), Red (Davis Square). We will send detailed free parking directions to students before the first day of class.

SCHOOL LOCATION: 490 Broadway, Suite 1, Somerville. MA 02145.

+

What happens after I sign up and pay for the class?

Find the date that works for you on our GET LICENSED page. To register, click on the class date that works for you and purchase it through the shopping cart. Once you’ve paid, you will be entered onto the class’s roster and will receive an automatic confirmation/receipt by email.

You will receive a sequence of emails prior to the class start date to acquaint you with the class process, class zoom etiquette, an overview of the steps to getting your real estate license, and a link to our online RESOURCES page where you can also access this information.

+

How do I know it’s safe to give you my credit card info?

We take the same steps of the major online retailers to ensure the security of your credit card information. You’ll notice when you’re on our registration page that the URL is https and not just http. The “s” at the end indicates that the page is secure and the data you enter will be encrypted. For a further explanation, google: “what is the difference between http and https?”

+

What if I have a question that wasn’t answered on this page?

Please send an email to [email protected]. We will respond to you as soon as we possibly can!

+

What do your past students say about the class?

We’re so glad you asked! Reviews of our class are uniformly positive. Click here to view our Google Reviews:

Metropolitan School of Real Estate: Google Reviews

Here is a sampling of the most recent reviews from students from both our 40 Hour Pre-Licensure class and our 12 Hour Continuing Ed class:

“Best value around! Overall, I feel as though I’ve been prepared to ace the exam!” —Felipe F.

“It was an informative and fun class. Michael’s teaching style made the 4 days go by very quickly. He doesn’t just read out of the book. He adds a lot of personal anecdotes that make the learning more enjoyable. I would recommend this class to any prospective real estate agents.” —Nghi L.

“This school and the instructor are the best. The teacher kept the class interesting and entertaining. Honestly, the best instructor I’ve ever had.” —Benito R.

“It is really difficult to hold the interest of any class for 10 hours a day. I was worried about this before attending, but the class was great and never boring. [Michael] kept it relevant and fun!” —Iris S.

“I enjoyed this class thoroughly. I feel like I learned so much more with Michael because he personalized a majority of the class. He answered my questions before I even asked.” —Patricia D.

“I feel I received a lot of knowledge from this class. The instructor was great and delivered the knowledge to me perfectly. Class atmosphere was great as well; positive energy and vibes.” —Kevin D.

“Michael was an exceptional instructor. He had high energy, gave relevant examples, provided insights, all with a good sense of humor. Ten hours of class time did not seem that long. Eden was very hospitable and detail-oriented. Communication was very good and proactive.” —Sang H.

“Metropolitan School of Real Estate truly exceeded my expectations. By covering most of the important topics of real estate in a witty way, it’s easy to find interest and motivation to study. Also, the career opportunities the school provides are very convenient.” —Kevyn M.

“Loved the class and loved Michael’s energy! Interesting, engaging, informative. I felt like I got information for the test prep, but also real-life stories and examples I can carry with me when I start as an agent. I would recommend this class!” —Vanessa G.

“It was a great experience. I would recommend the class to my friends.” —Remy E.

“This has been an amazing class, and well instructed. I applaud you on such a great job. You are a wonderful teacher and I appreciate all the knowledge you provide. I’m so glad I took this course.” —Melissa S.

“Great class. Well Executed. Ability to hold my attention during a 40-hour class pleasantly surprised me.” —Richard L.

“This course definitely met my expectations. I couldn’t be happier that I chose this specific school. I am prepared for the exam.” —Ashley C.

“Excellent class to prep for real estate. Location, class hours, material provided and method are perfect.” —Sajjad A.

“AWESOME!! Got everything I thought I would.” —Neemias B.

“You can tell Michael is a very knowledgeable and experienced agent with a lot to teach. I appreciated that he prepared us for what was going to help us pass the test, while also covering so much material in the most painless way.” – Taylor O.

“Michael was fun and enthusiastic. Because of his attitude I am really looking forward to my new full-time career!”– Annette M.

“I would definitely recommend this school to people who are looking to get into real estate. Michael has a lot of industry experience that he shared (real life examples) and he keeps you interested vs. monotone, read-off-the book instructors.” – Cang T.

CONTACT US

Call: 617-201-0402
Email: [email protected]

JOIN OUR EMAIL LIST
Email address:
Close

50% Complete

Two Step

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.